STATUS: Project Governance – Privacy Policy

This Privacy Policy explains how MSSW Solutions Ltd (“we”, “us”) handles information in connection with the STATUS: Project Governance app (“STATUS”). You can print this page from your browser if you want a copy.

Controller: MSSW Solutions Ltd, Forma House, 40 Bowling Green Lane, London, EC1R 0NE. Registered in England and Wales, Company No. 13010141. Contact: hello@msswsolutions.com.

What stays on your device

Project packages (including overview, RAID, decisions, actions, change controls, status reports, commercial envelope details, templates, logos you add, and similar content you create in STATUS) are stored on your device and, if you enable sync, in your iCloud account. We do not operate a server that holds a copy of that content.

Optional app lock uses Face ID, Touch ID, or your device passcode via Apple’s on-device authentication. Biometric data does not leave your device and is not sent to us.

What we (or our providers) process

  • Support email — if you contact us (including from the app), we receive the message and any contact details you include, and use them only to reply. Email is hosted on Microsoft 365.
  • Purchases, Pro, and Max — Apple handles payment. We use RevenueCat with a pseudonymous app user id and purchase/receipt metadata so we can unlock and restore Pro, Max, and any other In‑App Purchases. We do not receive your Apple ID or payment card details. That id is only linked to you as a person if you choose to include it in a support request.
  • Apple Intelligence assist — where Apple Intelligence is available, rewrite/summarise assist for status narrative runs on your device using Apple’s on-device Foundation Models. Related prompts and content for that feature stay on your device and are not sent to us.
  • Diagnostics you send us — if you choose to send a diagnostic or crash-style report (for example with a support email), we use it only to investigate and fix problems.

How long we keep information

Support emails and any diagnostics you send are kept only as long as needed to deal with your request and related records. Purchase/entitlement metadata is kept as needed to provide and restore purchases. Content on your device or in your iCloud is under your control.

Providers we use

Apple also processes information as needed for the App Store, In‑App Purchases, iCloud (if you enable it), Face ID / Touch ID, and system features such as Apple Intelligence, under Apple’s terms and privacy notices.

Sharing

We use the providers above only to run STATUS and support you. We do not sell your personal information.

Your choices and rights

You can manage purchases in your Apple Account settings and control Face ID / Touch ID, iCloud, and related permissions in system settings. For access, correction, or deletion requests about information we hold (for example support email), contact hello@msswsolutions.com. You can also complain to the Information Commissioner’s Office (ICO).

Changes

We may update this page from time to time. The effective date below will change when we do.

This policy is effective as of 12 August 2026.